Category: Borrower Stories
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How Kaua’i Federal Credit Union’s Rent Relief Program Has Stabilized Local Small Businesses—And Local Culture
The COVID-19 pandemic turned Chef John Paul Gordon’s life upside down. One day, John Paul was an executive chef catering to Kaua’i’s tourists, the next day, he was unemployed. After more than 20 years of being a chef, John Paul felt like COVID-19 stole his identity away from him overnight. Despite wanting to get back…
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How Freedom First Credit Union Is Leveraging Creative, Character-Based Lending To Approve Community Members For Auto Loans
When Norma Fralin needed a car in 2016, she didn’t know where to go. She’d never felt comfortable navigating dealerships and interacting with used-car salesmen, and because there were uncertainties surrounding her credit, Norma didn’t know what kind of auto loan she’d be able to get. That’s when Norma’s daughter, Catina, told her about Freedom…
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Meet Chung H Lee, The Small Business Owner Helping New York Metro’s Graying Residents Age In Place
It was 2014, and Chung was tired of traveling for work. The business consultant’s job required him to travel around the globe, but Chung was tired of sitting in airports and sleeping in hotels. He wanted to work closer to home and be able to spend more time with his kids. Armed with years of…
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How First Southwest Bank Is Helping Community Banks Become Better Banks
In 2013, Kent Curtis had a question to answer. As the president and CEO of First Southwest Bank, he wanted to know which direction to steer the financial institution, which has served the San Luis Valley for more than 100 years. Colorado has three persistent poverty counties, and First Southwest Bank is located in the…